Why your feedback Matters

Your input is invaluable to us. By sharing your feedback, you help us:

• Improve the platform’s features and functionality.

• Identify and fix bugs quickly.

• Enhance your overall experience and satisfaction.

We encourage you to share any thoughts, ideas, or issues you may have, whether big or small. Here’s how you can easily do it!

How to share Feedback, Feature Requests, or Bug Reports

Access the Support Channel

• Log in to your account on our platform.

• In the bottom-right corner of the platform look for the "Chat" icon. 💬

• Click on it, and you’ll be able to provide feedback.

Choose the Right Category

You’ll be presented with different options to help route your message:

• Bug Report: If you’ve encountered any issues, bugs, or errors, please report them here so our team can investigate and resolve them. Include a clear description of the issue, any steps to reproduce it, and any error messages you’ve seen.

• Feature Request: Have an idea for a new feature? Let us know! Your idea might be the next big update.

• Other: If you have a different type of question or comment, select this option to let us know.

After filling out the details, click “Send feedback” to send your message to our support team.

If you need more personalized support, or if you’d like to escalate your feedback or bug report, you can always contact us directly: info@seleqt.ai